Demo call · HVAC · No heat
- CallSteam
Thanks for calling Larkfield Heating and Air. This is the virtual assistant. How can I help?
- Caller
Hi, yeah. My furnace stopped working last night. It’s just blowing cold air.
- CallSteam
Sorry to hear that. Let’s get a technician out to you. What’s the service address?
- Caller
It’s 418 Linden Street, in Ambler.
- CallSteam
Got it, 418 Linden Street, Ambler. Is anyone in the home at risk without heat, like an infant or someone elderly?
- Caller
No, just me and my wife. We’ve got space heaters going.
- CallSteam
Okay, good. Is it a gas furnace, and do you know roughly how old it is?
- Caller
Gas. Maybe twelve years old?
- CallSteam
Thanks. Let me pull up tomorrow’s openings.
- Calendar checked · 2 openings tomorrow
- CallSteam
I have 8 to 10 AM or 1 to 3 PM tomorrow. Which works better?
- Caller
Eight to ten, please.
- Booked · Tomorrow, 8–10 AM
- CallSteam
You’re all set for tomorrow between 8 and 10. Is this the best number for the technician?
- Caller
Yep, this number’s fine.
- CallSteam
Perfect. The technician will call when they’re on the way. The diagnostic visit is $89. Anything else?
- Caller
No, that’s it. Thank you.
- CallSteam
You’re welcome. Stay warm tonight.